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Reader Review: Self Service Check Outs at Supermarkets

Released: 12/12/2022
Author: Donna Jodhan, Access Information News Reader
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Donna Jodhan Certified Review Badge. Photo of Review Badge to the left. Photo of Donna Jodhan to the right sitting at a large wooden table typing into her laptop. This badge certifies that this is an original and genuine review provided by Award Winning Sight Loss Coach, Advocate and Author Donna Jodhan.


Greetings everyone. I am pleased to share this very important service review with you.

The topic here is self service check outs at supermarkets.

Instead of being a benefit to me, I find that self-service check outs at supermarkets are a great challenge and a roadblock to my being able to shop independently as a blind woman.

In short, it is impossible for me to use a self check out unless I have sighted assistance and then there goes my right to privacy and independence.

I am unable to use them because they have touch screens for you to input your purchases and as a vision impaired person I literally cannot input my information via a touch screen.

In addition, there is no voice output to give me the total of my purchases.

The only voice output comes when this device tells you to insert your cash but it does not tell you how much to input.

I find this to be insulting and a slap in the face to blind peeople everywhere.

So what to do?

Developers should consider how this is affecting those who cannot use a touch screen and supermarkets should consider how this is affecting their shoppers.

This Review Brought To You By: Award Winning Sight Loss Coach, Author and Advocate Donna Jodhan


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